Cancellation Policy
At MKare, we respect your time and are committed to delivering exceptional service. To help ensure all clients have fair access to appointment slots, please review our updated cancellation policy below.
Appointment Cancellations
If you need to cancel or reschedule, please provide at least 24 hours’ notice. This gives us the opportunity to offer the time to another client.
Cancellations made with less than 24 hours’ notice will incur a $50 fee.
No-shows will be charged 100% of the scheduled service fee.
Late Arrivals
We understand that delays happen. If you arrive more than 15 minutes late, we may need to reschedule your appointment, and a cancellation fee may apply.
Booking Deposits
For certain treatments or first-time visits, we may request a non-refundable deposit to confirm your appointment. This deposit will go toward your treatment but remains subject to our cancellation policy.
Medical Emergencies
We recognize that genuine emergencies can occur. If this happens, please contact us promptly. We may make exceptions to the policy on a case-by-case basis.
How to Cancel or Reschedule
To cancel or reschedule your appointment, please call us or send us an email at your earliest convenience.
Thank you for your understanding and continued support.
The MKare Team